Contact & Refund Policy

If you haven’t found the answer you need above, our customer support agents are more than happy to personally assist you, as follows:

For Order Support, please contact HERE.

Refund Policy

We are happy only if you’re happy.

If you aren’t 100% satisfied with your purchase, let us know. You have 60 days after your purchase to explore the product and draw your own conclusions. Hopefully, you’ll become one of the many customers who contact us to share the joy of their experience with us.

Keep in mind that we recommend to drink our Gluco Cleanse tea for at least 2 months DAILY, in order to experience the amazing benefits!

Think about it…. our tea has been scientifically tested, so if you drink it, IT WILL WORK!

VERY IMPORTANT: don’t skip a day especially in the first 14 days because that’s when your body is making a huge shift, so make sure that the powerful Gluco Cleanse tea ingredients reach your blood stream every day, at least 3 times a day!

Now, if you have been drinking it daily, and you still haven’t reduced your blood sugar or lost weight, ask yourself these questions:

do you have more energy?
do you feel happier?
do you experience fewer late night cravings for carbs?
do you sleep better?
If you can answer with YES to at least one of the questions above, it means that the tea is starting to take effect in your body, and the reason why you haven’t lost weight is because you are not drinking enough tea, so I recommend to drink 3-4 cups of tea daily!

So, try drinking more of cups daily and your life will get way better day by day!

Yet, if you are not satisfied with your investment, you can easily ask for your money back!

It’s our duty to make sure you are contented with your decision and to stand by you any moment of our journey together, wherever it may lead.

Please keep in mind that we do not support the return shipping costs and we’ll deduct our shipping and handling costs from your refund.

So, if you decided that purchased product is not for you, here is what you have to know:

All product purchased online can be returned within 60 days after your purchase.

To get a refund, you must first send ALL the tea bags (even used or empty) back to us, to the following address: ShipOffers, C/O Gluco Cleanse tea, 19655 E 35th Drive. Suite 100, Aurora, CO 80011, (866) 393-3483. – we do not refund you for the bags not received!

To get a refund, you must:

contact our support desk at support@glucocleansetea.com along with your full name, email address, BUYGOODS email invoice, and order number. You also need to share your experience with the tea and tell us exactly what you are returning. For example if you ordered the 3 months supply package, and one bag is opened, you should say that 2 units are as new and un-opened, while the other one is opened. Make sure that your order number will be written on a paper and placed inside your return package.

 
Wait for the support desk to confirm your request. Send us your return tracking number as a photo, and also write the full tracking number in the support ticket so we can verify it. Once your return package arrives in our warehouse, we’ll issue your refund.

Do not worry, because it’s ok if you sent back your products to us even on the 59th day of your 60-day money back guarantee period and we receive them several days later.

You will still get a refund if you shipped in due time.

IMPORTANT: Our products have a ONE TIME GUARANTEE, meaning that if you’ve tried the Gluco Cleanse tea and, for any reason, you’ve decided to return the tea back to us and you received a refund, if you ordered more tea again in the future, you are NOT eligible for a refund for the second purchase…. In other words, we do not offer SECOND REFUNDS!